At Social Wings India, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products, including Digital Standees, NFC Cards, and other digital solutions.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you place an order or contact us:
- Name
- Email address
- Phone number
- Shipping address
- Business details (for NFC cards & standees)
- Photos, logos, and design files provided for customisation
1.2 Payment Information
- UPI, bank details, or card information processed through secure third-party payment gateways
- We do not store your full payment details on our servers
1.3 Technical Information
When you browse our website:
- IP address
- Device type
- Browser type
- Pages visited
- Cookies and usage data
2. How We Use Your Information
Your information helps us to:
- Process and deliver your orders
- Customise NFC cards and digital standees
- Communicate order updates, tracking details, and support
- Improve our website and user experience
- Prevent fraud and secure transactions
- Respond to inquiries and customer service requests
- Send promotional or marketing offers (only with your consent)
3. Sharing of Information
We do not sell or rent your personal information to anyone.
We only share necessary details with:
- Courier partners (for shipping your products)
- Payment gateways (to process payments securely)
- Design and production teams (to create customised products)
All third-party services follow standard confidentiality and security guidelines.
4. Data Storage & Security
- Your data is securely stored on protected servers.
- We use encryption, firewalls, and secure access protocols.
- Only authorised team members can access necessary information.
- We do not store sensitive payment details.
However, no internet transmission is 100% secure. While we take all precautions, we cannot guarantee absolute security.
5. Cookies Policy
Our website uses cookies to:
- Improve loading speed
- Remember your preferences
- Analyse website performance
- Provide a personalised shopping experience
You can disable cookies through your browser settings, but some features may not function properly.
6. Customer Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for marketing communication
To submit such requests, contact us using the details below.
7. Retention of Data
We retain customer data only as long as necessary:
- To complete orders
- To fulfil legal requirements
- To improve customer service
Design files and artwork may be stored for future reorders unless you request deletion.
8. Children’s Privacy
Social Wings India does not knowingly collect data from children under the age of 13.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
10. Changes to This Policy
Social Wings India may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.